VAKNZ Sanitary Store

We offer a 30-day no-questions-asked return policy. Customers can request a return or exchange within 30 days of receiving the product. The item must be in brand-new, unused condition, with the original packaging and all accessories included. After the return, customers can choose between a refund or an exchange for another product. For detailed terms, please refer to our return and exchange policy page.

Each product comes with detailed warranty information. Most items come with a warranty ranging from 1 to 2 years, depending on the product category and brand. The warranty covers manufacturing defects under normal use conditions, ensuring that if any quality issues arise within the warranty period, customers can receive free repairs or replacement services.